Early Bird Pricing: 30% discount now through 15 March!

Two Days of Unforgettable Social Media Insights That Will Have a Direct Impact on Your Success

Join NetBase for two days packed with social media insights, customer success stories, and the latest best practices and product innovations. Learn from thought leaders, industry practitioners, and your peers.
You will walk away from NetBase LIVE with new knowledge, the latest in social analytics, and connections that will transform your career. Best of all you will have a great time, so register now! Don’t forget to check us out: #NBLIVE2018

Highlighted Speakers

Joana van den Brink-Quintanilha

Principal Analyst

Simon Quinton

Sr Research Manager


Managing Partner

Manideepa Paul

Insights Manager

Natasha Holloway

Associate Director, Head of Digital Brand Labs

Darren Jones

Sr Social Media Manager


Wednesday: 9th May

Day 1 includes two tracks of training sessions on the NetBase portfolio. Whether you’re new to NetBase or a power user, learn how to maximize the value of social analytics, apply best practices, and extend insights that will impact your entire organization.

Thursday: 10th May

Day 2 is packed with sessions from a wide range of brands, agencies and industry experts, speaking on a broad set of social analytics applications and real-world case studies. Learn from the best and brightest.

8:00 - 9:00
Registration and Breakfast
09:00 - 09:15
Welcome and Introduction Paige Leidig, CMO, NetBase
09:15 - 10:15
How customer journey data elevates experiences and helps brands drive differentiation Joana van den Brink-Quintanilha , Principal Analyst, Forrester
10:15 - 11:30
The Future of NetBase and the Social Media Analytics Market Peter Caswell, CEO, NetBase Bob Ciccone, COO, EVP | Product, NetBase
11:30 - 11:45
Networking Break
11:45 - 12:15
Psychographics: The New Word on the Block Teodora Coste, Strategy & Analytics Manager, Burson-Marsteller
12:15 - 12:45
Trends in Social - What's on the Horizon for 2018 and Beyond
Moderator: Paige Leidig, CMO, NetBase
Sarah Knowles, Social Lead, Substance Global
Anupam Singh, Founder, President, 113 Industries
Royah Shafei-Sabet, Social Insights Manager, Manning Gottlieb OMD
12:45 – 13:30
13:30 - 14:00
Track 1
How to use Research & Insight to Build Trust
Simon Quinton, Sr Research Manager, Edelman Intelligence

Track 2
Socialising Social Insight Across the Business
Darren Jones, Sr Social Media Manager, Post Office Ltd
14:00 - 14:30
Track 1
Best Practices: What to Measure and How to Measure it -- KPIs and Benchmarking
Anna Zaikina, Head of Social Media Insights, Digital Media Services

Track 2
Introducing Next Generation Artificial Intelligence Image Analytics
Leigh H Nichols, VP of Product Introduction, NetBase
14:30 - 15:00
Track 1
How to Use Artificial Intelligence to Develop the New Marketing Playbook For Brands
Anupam Singh, Founder, President, 113 Industries

Track 2
How Your Brand Can Generate the Right Conversations to Enable Your Sales Objectives
Steve Thomson, Managing Director, Engagement Labs
15:00 - 15:15
Networking Break
15:15 - 15:45
Track 1
Listen Larger: Key Learnings to Go Beyond Classic Social Listening
François Vogel, Managing Partner, ici Barbès
Track 2
Head | Heart | Gut - How to Make Emotional Connections with Anyone
Liam Spragley, Digital Strategist, Substance Global
15:45 - 16:15
Track 1
Corporate Storytelling with Social Intelligence: Taking an Engagement Led Approach to Reputation Management Through Social Influencers and Trends
Lucy Cording, Director of Digital Engagement, CNC Communications
Track 2
NetBase Product Session: Developing a Social Savvy Organization for Better Business Results
Elvis Lieban, Global Head of Social Insights NetBase
16:05 - 16:30
How to Use Social Insights to Drive B2B Brand Innovation Natasha Holloway, Associate Director, Head of Digital Brand Labs, Hotwire Global
16:45 - 17:15
Why We Track Risk, and How We Benchmark It Charlie Marples, Insights Manager, Lloyds Bank Manideepa Paul, Insights Manager, Lloyds Bank
Closing Remarks Paige Leidig, CMO, NetBase
12:00 – 13:00
Registration and Coffee
Introductory Class
How to frame your analysis: Best Practices in Topic Building

Master Class
Create experiences that drive engagement: Campaign strategies that connect emotionally with your target audience
Introductory Class
Tips & Tricks for Analysis: Analytics capabilities that connect social insights with organizational goals

Master Class
Advance Best Practices in Social Analytics
Networking Break
Introductory Class
Tips & Tricks for Analysis: Uncovering more Insight

Master Class
Fuel customer driven innovation: Surface unmet needs using category and competitive analyses
Introductory Class
Presenting Insights & Driving Action: Dashboard Templates and Executive Presentation Tips

Master Class
Monetize Social Analytics: Improve Program Measurement & Governance


Interested in speaking at NetBase LIVE London 2018? Click here to learn more and contact us.


Secure your spot at this must-attend social analytics event!

9 - 10 May, 2018

Main Conference Pass +
All-Star Academy


/ per ticket


Venue: The Brewery

The Brewery is the premier event and fine dining venue in the City of London, from the extravagant to the discreet, for hundreds of customers or for a handful. Our aim is to carry on the proud tradition of the Whitbread Brewery, which has been at the heart of entertainment in London since the era of Lords Nelson and Byron.

Brewery Website

The Brewery
52 Chiswell St,
London EC1Y 4SD, UK

Still Not Convinced?

How can you resist…Networking with the smartest minds in social intelligence; Case studies described first-hand by big-name brands and agencies; Keynotes from industry experts and social analytics gurus. Check out highlights from NetBase LIVE 2016 and 2017

Highlights from NetBase LIVE 2017 – Europe

Highlights from NetBase LIVE 2017 – North America

Video Highlights from NetBase 2016